To help us continue our growth as we bring on more RTO clients and consolidate our product's functionality, we're looking for an Operations Manager.

Reporting to the Directors and the CEO, you'll have a hand in most day-to-day operations, whether in guidance, developing procedures, or monitoring.

This role would be perfectly suited for someone who has a long background in the RTO and/or software space, ideally with some sales experience (though note this is not a sales role!)

Key responsibilities include:
    • Drive growth and business development to ensure revenue targets are exceeded by the Sales team
    • Provide leadership and support to Implementation, Account Management and Support
    • Plan and allocate resources to internal and external projects
    • Ensure necessary measurement and reporting mechanisms are in place, and that required management information is collected, analysed and reported to CEO and Directors
    • Work with the CEO and internal technical resources to improve business processes
    • Ensure that the company keeps abreast of regulatory changes and industry trends
    • Work with Product Manager to review and improve software features to meet customer needs
    • Build relationships with relevant external stakeholders including Audit Consultants, State Funding Bodies and partner platforms
    • Review and drive partnership and referral arrangements
    • Work effectively with senior management and staff across the wider business

To be successful in this role you will have:

    • Highly developed leadership and management skills
    • Strong relationship building, account management and negotiation skills
    • Track record of success in business development (preferably in B2B software or similar)
    • A working knowledge of the RTO industry including latest trends
    • Effective budget management skills
    • Excellent communication and presentation skills
    • The ability to problem-solve and think strategically

To apply please contact us via our contact page, or call 1300 221 475.

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