I'm very pleased to be able to make two announcements today that make Truss RTO even more affordable for Training Organisations of any size!

Unlimited Seats for Truss RTO Smart and Enterprise

One of the many stress factors when you're trying to grow a business is the cascading series of additional work that growth brings; each new step you take seems to trigger another half dozen that you have to take to catch up.

As we speak to RTOs across Australia it's become clear that per-seat licensing creates logistical issues for an RTO - How do you deal with fluctuations in your team size? What if you have casual staff?

Up until now, we've dealt with this by giving our clients a reasonable number of seats to get them started, and the ability to buy more seats when needed.

I think we can do better than this - so effective today Truss RTO Smart and Truss RTO Enterprise come with unlimited seats at a fixed price.

We've done this by moving to a clearer, simpler model where you have an allocation of support time each month, and can purchase additional assistance (training, adjustments, or ongoing consultation) when you need it and only when you need it.

On top of this you have access to detailed reports indicating what your time allocation is spent on - so you're clear on what value we're delivering.

This is only half the story though;

Reduced Pricing for Truss RTO Simple

Many of our new clients are brand new RTOs - and many of those only have one jack-of-all-trades user who's both trainer, front desk, and owner.

It doesn't make sense for an RTO this small to pay for three seats when they don't need three seats - and we were setting up so many clients on Simple with altered deals it made sense that we stay true to our promise to be upfront and make this just how we do things.

So also from today, the ongoing cost for Truss RTO Simple is now just $99 per month for one admin user - you still get three trainers with that, so even if the boss isn't also the trainer this will work.

Pay extra then for each additional user only when you need additional seats, not from the get-go.

We've been quietly discussing these changes with some of our new clients over the last few weeks and we're looking forward to talking to even more new clients over the coming months.

If you'd like a simpler deal where you pay only for what you need - give us a call!

The November Truss RTO release has been deployed across our network.

There’s one headline new feature this month - Application Management - and a number of minor improvements.

Application Management

For our clients who have a heavy focus on longer qualifications, manage your student enquiries and convert leads into paid enrolments faster with our new application management tool. Manage all your leads in the one place, whether they come from email, phone calls or web enquiries. Attach courses and intakes to an application and be able to manage the application stages from enquiry right through to enrolment, or even use Application numbers to help you make judgement calls about scheduling intakes.

All your student enquiries can be viewed from the new Applications menu item under Student Management. The graph allows you to see over time how many enquiries are being made and a breakdown of the enquiry sources in the table to the right.

Adding a new enquiry allows you to take contact details and add notes on the nature of the enquiry. You can t...

Truss Education are proud to sponsor Insources' 2016 VET Policy, Compliance and Funding summit.

We're looking forward to speaking to stakeholders across the industry over two days on 22-23 November as participants engage in workshops and listen to over 20 keynote speakers from industry, regulators, and research.

If you haven't yet signed up there's still time!


The October Truss RTO release has been deployed across our network.

There’s one headline new feature this month - CRICOS Enrolments add-on - and a number of minor improvements.

This month’s release will be great news for those that take CRICOS enrolments. We have added the ability to record all the necessary data for international students enrolling in a course under a CRICOS contract.

When enrolling a student into a CRICOS course, you will now see an additional tab marked “International”

This will give you the ability to record additional details relevant for international students such as Nationality, Passport & Visa details and English Proficiency. You can also optionally record overseas health cover and emergency contact details.

If the student application was processed through an education agent you can manage their details and accreditation. Watch this space for more details of our upcoming Agent Portal and enquiry tracking functionality coming soon.

The Truss Education team were thrilled to sponsor the 2016 National VET Conference on the sunny Gold Coast.

At a time of some upheaval and uncertainty in the VET sector Velg did an excellent job of assembling an array of speakers who covered topics from the day-to-day minutiae that goes into ensuring you deliver quality, relevant traini...

The September Truss RTO release is now being gradually deployed across our network.

This month's update introduces two brand new major features, the Student Merge Tool and Booking Options, as well as a range of minor improvements.

Student Merge Tool

The next time you click on Student Database underneath Student Management in your left hand sidebar, you might see the following prompt:

The Truss RTO system will now scan through all available student records and attempt to identify potential duplicate records to merge. Duplicates might arise when students enrol without a USI, or data has...

Continuing our introduction to Truss RTO video series, today we will focus on on Delivering Certificates to Students and the QR Code validation process. Today’s video starts with a course that has already been run and is now in the “Awaiting Results” stage.

We begin on the dashboard screen, a common screen that you will be using often in your Truss RTO system, and search for the class in the “Classes awaiting Results” menu underneath “Class Management”. We have colour coded the sidebar for extra readability, and split the different management sections off into their own area. These sections can be locked down to specific users if need be.

Once we’ve found the c...

Today’s Truss RTO introductory walkthrough video covers the basics of the Scheduled Email delivery system. This system is used to schedule the delivery of templated emails or SMS messages to students, trainers, co-providers or any other contact type stored in your Truss RTO system. It’s used to send out reminder emails and other notifications automatically, a set-it and forget-it email system that works for you.

As per normal we begin the video on the Dashboard screen, and click on the “Training Admin” category and then on “Scheduled Notifications”. The example scenario that we cover in today’s video is to send a reminder to complete pre-course work 3 days before the course...

This is the first in a series of blog posts that will highlight some specifics of how the Truss RTO software system works. Today’s video walks you through the complete online booking process for a short course from start to finish, exactly as a student would see it.

We start on the course booking calendar which shows a simple list of example short courses. If your RTO offers an array of short courses, units or programs, booking dates are separated by course type further down the page.

As we continue with the booking process, the student completes some basic information for the short course so that the Truss RTO system can take payment online and reserve themselves a s...

To help us continue our growth as we bring on more RTO clients and consolidate our product's functionality, we're looking for an Operations Manager.

Reporting to the Directors and the CEO, you'll have a hand in most day-to-day operations, whether in guidance, developing procedures, or monitoring.

This role would be perfectly suited for someone who has a long background in the RTO and/or software space, ideally with some sales experience (though note this is not a sales role!)

Key responsibilities include:
    • Drive growth and business development to ensure revenue targets are exceeded by the Sales tea...