With the continuation of streamlining and refreshing the system to make it easier for our clients to use, we've merged the EDIT and VIEW buttons for Employers. 

This affects all clients so please take note and let your staff know not to worry when things have changed. 

Clients with Basic Employer dashboard:

  • Separate buttons EDIT and VIEW merged - now VIEW/EDIT
  • If a "Booking Page" has been detected by the system, there will be a button in the top right to view the Employer's Booking Page
  • Quick Actions panel now includes the buttons "Edit Details" and "Book a Course for this Employer". Changing the details will open in a popup window.
  • Reporting now has Quick Actions panel for any reports needed - contact Truss Support staff to add any Special Reports to this list

Clients with Advanced Employer dashboard:

  • Main dashboard layout has remained the same, however the definition of buttons have changed:
    • Edit button takes you to Employer Editor, allowing you to edit Basic Information, Addresses and Enrolment Details for the Employer's portal. Quick Actions also include Create New User button
    • Portal button allows you to view what the Employer normally sees, but inside the admin dash
    • Calendar button takes you to the Employer's own personalised Booking Calendar - colour and logo set up under Enrolment Details panel
  • Tabs have been tidied
  • Reporting tab shows any custom reports configured for your Employers and any other reports that you often need to run against Employers

Don't forget the Advanced Employer Dashboard also allows for User Configuration, with customisation of Employee Roles for easier understanding of each User associated with each Employer.

As the system has evolved, the number of tabs in a Student Profile for an Adminsitrator has become far too long. This will be live on Wednesday morning this week - the 11th June.

  • We're merging a lot of the current tabs. The new tabs will be: Overview, Contact Details, Documents (containing credential documents and any uploads), Online Learning, Fees, Tickets (for clients that have CI Tickets) and Activity Log

  • The Activity Log will show a centralised list of all contact to the student, including emails, SMSes, notes and more.  This feature has been asked for multiple times, and we are happy to say that your patience is now being rewarded and you will be able to add notes directly to the student record. 

  • The Contact Details panel has been renamed Basic Information, and is a lot tidier.

  • A new panel underneath Basic Information will be added, called Additional Information. This panel will hold Employer information, Access Policy rights, Education Agents and Accounting System IDs. 

  • The Contact Details tab is now the "Staged AVETMISS Editor" across the product, so no one has the long list of information when updating contact details.

We've made a few design changes this past month to increase the clarity of Truss RTO and provide you with more immediate information.

The Subjects Dash

The team have been hard at work redesigning the Subjects dashboard page. The Subjects dashboard (under Training Admin) as it stood was too busy to the eye, and didn't make what you needed to know immediately as clear as it should have been.

Keeping this in mind, we've changed the design and layout from this:

To this:

Firstly, you'll notice we've made a colour change - the colours here represent the dashboard they are under.

The main tab is now Programs - these are what you deliver and advertise (ie. schedule Intakes and Short Courses for). You can immediately see whether certificates have been configured for your programs, and what the core/elective unit count is.

Qualifications, Accredited Courses and Skillsets (as defined by TGA) are in their own tab, and the same goes for Reportable Units/Modules, which are the units and modules on your scope. There's also tabs for both Non Reportable Units (if you have made them) and any imported subjects from previous student management systems.


We've recently made some changes to how Truss RTO is priced and updated the features available for RTOs to utilise.

More Affordable for startup RTOs

We've been working hard this past year to continue to add to and develop the Truss RTO Student Management System for our customers. While our features have increased, our SIMPLE upfront Build & Onboarding cost has become even more affordable! Lowering the cost from $1,995 to $1,795.

More Features for established providers

Effective today our most popular package (Smart) has some new amazing features added without any additional cost:

  • CI Tickets and Task Management.

  • An extra hour of training for new clients.

  • Many more new features released listed under Ongoing Improvements below.

Tailor your onboarding to suit your needs

If you're after something a little extra and unique without upgrading to Enterprise we now have many more add-on options as well:

  • Data Migration Assistance.

  • Certificate Matching.

  • Partnerships / Partnership Setup Assistance.

  • Advanced Client Portal.

  • CRICOS processing.

  • Agent Portal.

  • SCORM Packages.

Ongoing improvements

Think that's impressive? These are just some of the improvements our existing clients have had...

The Truss RTO team have been hard at work over the autumn adding new features to the Truss software platform.

The two major announcements are the Staged AVETMISS Editor and the new Short Class Finalise Workflow.

Staged AVETMISS Editor

When looking at a Student Record there's a tab called "Update Contact Details". Currently for a lot of clients this is showing a full online enrolment form, and can be confusing to edit particular fields. We've been trialling a staged editor to allow admin users to update just part of the AVETMISS record and save independently of the rest of the information. Next week on Wednesday we will be releasing this featu...

On Monday the 19th February, we will be rolling out a minor change to the Update Contact Details tab on Student Records (which is visible there, and numerous other places) and Email Templates.

This update will not affect your students or trainers.

We are breaking the long AVETMISS form on the page into smaller chunks, allowing changes to specific, grouped data. This allows you to update data "individually" rather than losing any data you've entered if the information doesn't validate on the larger overall form.

We are also adding the functionality to add General Purpose Document Templates to Email Templates.

There is a new field on Email Templates...

With the new year upon us, new policies are coming into effect that will impact how you must collect AVETMISS and USI in the new year.

These are changes that you should have already discussed with your Compliance Manager or audit consultant, so this update will focus on how Truss RTO implements these changes.

Note that these changes affect data collected in 2018, not the data you will report in February for your 2017 activity.

The AVETMISS changes aren't huge, but they will impact how your RTO functions. The USI rules - we feel - have now reached something that looks like their final form.

USI is now mandatory for all onshor...

Wow, what a year! It's entirely beyond me how it's run by so quickly; it feels like only a few short weeks ago that we were wrapping up 2016.

With the holiday season upon us, our team will be taking a well-earned break. Our network will be monitored for any urgent issues over the period, but any support requests will be responded to after the break in 2018.

We will be closing at midday on the 21st of December 2017, returning rested and refreshed on the 3rd of January, 2018.

If you have any end-of-month reporting requests, please ensure you do a dry run of these reports over the next few days as we will not be available on 31 December.
This month has shot by at incredible speed and when everyone else seems to be winding down for Christmas, we are still hard at work improving Truss RTO for you!
Whats New
  • Added a Download PDF button on the LMS Activity tab of a student record for completed webforms. Student records will show webforms and SCORM package completions under LMS Activity, whereas they show on the Webforms/Online Theory tab on an enrolment record. Webforms/Online Theory had the ability to download the PDF but sometimes students complete webforms (such as LLN) before becoming enrolled.
  • Added ability to automatically grant competency of a unit based on a successful compl...

The Truss team are getting into the swing of spring with more updates to the Truss RTO system.

Whats New
Incomplete AVETMISS

Incomplete AVETMISS on a student record will now tell you which specific sections are missing information.

Subject Editing Improvements
  • Web forms and SCORM pacakages are now shown on a new tab when editing a Subject. This allows quick attaching/removing of resources.